Who we are
Dexterlabs is operated by Alexander Esselink, a sole trader (eenmanszaak) registered in the Netherlands.
Trading name: Dexterlabs
Hopstraat 32
KvK: 94740860
Address:
2611TC Delft
Netherlands
For questions, visit our contact page.
What data we collect and why
Orders When you place an order we collect your name, shipping address, email address, and order details. Payment is processed by Stripe - we never see or store your card number. We need this data to fulfil and ship your order and to comply with Dutch tax law (7-year retention).
Newsletter If you subscribe to our mailing list we store your email address. We use Resend to send emails. You can unsubscribe at any time using the link in any email.
Contact form If you send us a message we receive your name, email address, and the content of your message. We use this only to respond to you.
Server logs Our hosting provider (Vercel) logs standard server data (IP address, request timestamp, browser type) for security and uptime purposes. These logs are retained for a short period and are not used for profiling.
Who we share data with
We share data only with the following processors, under contracts that protect your data:
- Stripe (payments) - stripe.com/privacy
- Resend (transactional email) - resend.com/legal/privacy-policy
- Vercel (hosting) - vercel.com/legal/privacy-policy
We do not sell your data or share it with third parties for marketing purposes.
Your rights (GDPR/AVG)
Under the General Data Protection Regulation you have the right to:
- Access - request a copy of the personal data we hold about you
- Rectification - ask us to correct inaccurate data
- Erasure - ask us to delete your data (subject to legal retention obligations)
- Portability - receive your data in a structured, machine-readable format
- Restriction - ask us to limit how we process your data
- Objection - object to processing based on our legitimate interests
To exercise any of these rights, use our contact page. We will respond within one month.
You also have the right to lodge a complaint with the Dutch supervisory authority: Autoriteit Persoonsgegevens, +31 (0)88 1805 250.
Retention
| Data | Retention period |
|---|---|
| Order records | 7 years (Dutch tax law) |
| Newsletter subscriptions | Until you unsubscribe |
| Contact messages | Until the matter is resolved, max 1 year |
| Server logs | 30 days |
Changes
We may update this policy from time to time. The date at the top of this page reflects the most recent revision.